Business IT Support Services

Keytech Networks are pleased to be able to offer our customers a selection of IT based services to compliment our existing Telecommunications offering. To find out further information please call us on 01403 620600 to talk through your specific requirements.

IT Services

IT Services in Horsham, Billingshurst, Storrington, Crawley, Guildford, Farnham, London, Sussex, Surrey, Hampshire.

Here at Keytech Networks, we only work with the very best suppliers and after an extensive search for an IT partner, we are pleased to confirm that we now offer our customers and prospective customers a selection of important IT services.

This service is available to businesses in Sussex, Surrey and London.

All IT services listed below will be managed and supported by our trusted partners, all of which complement our existing Cloud Telephony & Internet Service offering.

There are significant IT benefits available and adopting the right strategy together with leading technology can help shape your business for many years to come.

Our Account Management team are on hand to answer any queries that you may have.

 

To find out more, please contact a member of our team who can talk you through the options available.

IT Support Services

With the ever changing IT world offering differing levels of complexity depending on the size of your business, its important to find the right IT support partner for your business. This is why Keytech Networks have teamed up with local IT partners to provide our customers and prospective clients with an IT support option.

  • IT Helpdesk Support 9am-5.30pm Monday to Friday
  • Range of Support options available from Ad-Hoc to Managed Service
  • Break fix support
  • Remote Support or Onsite Support Options also available dependent on your business needs
  • Real Time Network Monitoring to assess the health and performance of key network applications and hardware
  • IT Support in Sussex
  • IT Support in Surrey
  • Support for Small Businesses of up to 50 staff

Anti-Virus Software

With the growing threats online to network and computer security, its imperative that your business adopts a strict security policy to protect every member of staff 24/7.

The purpose of the Anti-Virus software is to scan your computer or device to identify any malware that may have inadvertently found its way onto your computer. The malware is then detected and removed immediately, guaranteeing your safety online.

Our IT partner can provide several options depending on the size of your organisation and the complexity around the type of online protection that your organisation requires.

With the GDPR regulations taking effect from May 2018, securing your data online has never been more important.

Microsoft Office 365 Licences

Office 365 is an incredibly powerful business product that delivers on a number of levels across a number of critical business applications such as Exchange, Outlook, SharePoint, Teams (formerly Skype for Business) and the Office 2019 suite.

Given the complexity of the setup and ensuring that your business is getting the very best out of Office 365, requires dedicated IT resource with extensive knowledge and experience of the product.

Our IT partner, will work closely with you to understand your specific Office 365 and Office Suite requirements. They key to any successful deployment is understanding the key productivity tools at your disposal.

  • Licence options available for Small Business include Office 365 Business Essentials, Office 365 Business Business Premium, Office 365 Advanced Threat Protection and Office 365 Enterprise.
  • Access to the leading Microsoft Office suite and applications that includes: Word, Excel, PowerPoint, SharePoint, OneDrive and Teams.

Hardware Services

As part of our enhanced product offering and partnership agreements, we can now confirm that we can provide a range of office computer solutions to suit the needs of all budget requirements.

  • Supply of Laptop’s and PC’s from leading brands that include Apple, Dell and HP.
  • New Desktop Monitors from Dell, Samsung and HP
  • Network Switches from Netgear and Cisco
  • Networks Routers from Draytek, Cisco and Juniper
  • Network Printers

Headsets for VoIP System Handsets

All headsets supplied by Keytech Networks are fully compatible with the Polycom, Yealink and Cisco VoIP handsets that we provide across all VoIP and Unified Communications installations.

Manufacturers include:

  • Plantronics
  • Jabra
  • Sennheiser

Options available include Monaural & Binaural headsets along with Wired or Bluetooth options.

DECT options are also available for a truly handsfree experience, helping staff continue to operate their PC during a business telephone call.

Structured Data Cabling (CAT5e, CAT6)

We are pleased to confirm that we can now provide a Structured Cabling service to our customers and prospective clients across the Susses, Surrey and London areas.

Each and every project will be fully planned, designed and installed by fully qualified engineers with services backed up by a 25 year product guarantee.

Each project comprises of:

  • An Initial Consultation to understand your specific needs
  • a detailed project cabling plan outlining the scope of works
  • Overview of how the existing IT and Telecoms can benefit from structured data cabling throughout the office.

Please contact your Account Manager to find out further information.

Request a Callback