Superfast Fibre Broadband available to small businesses across Sussex and Surrey with a requirement for a fast and reliable internet service.
There is simply too much to list, why not get in touch? Our sales representatives are ready to answer any questions you may have.
FTTC (Fibre to the Cabinet) broadband is built with fibre optic cables from the local telephone exchange to the green street-side cabinets, from where the connection to your business premises uses a traditional copper line.
Location to the green cabinet is paramount to achieving the best available speeds.
The first difference is the technology. As highlighted above, there is fibre optic cabling in place from the exchange to the green cabinet whereas with ADSL2+ it is a copper line from the exchange to the premises.
Download speeds can be as high as 80Mb/s with upload speeds at around 20Mb/s depending on your location. Give us a call today to find out which service is available in your location.
If you are yet to upgrade from an ADSL2+ service and FTTC is available in your area, then we strongly recommend that change. Depending on the number of employees in the business, FTTC has the potential to speed up day to day business activities.
Email will be received faster, documents can be uploaded to cloud storage solutions very quickly and access to web platforms such as Xero and Quickbooks will be vastly improved.
All FTTC services are provided on a 12-month contract basis. Keytech Networks manage the entire process, from ordering or transferring the phone lines, ordering the new broadband circuit through to the ongoing monthly billing and support.
Our services are competitively priced, offering value for money and made simple with our easy to understand billing.
For all FTTC installations, a Draytek router is our recommended solution for business customers. The specific model will be determined after an initial discussion and this would be charged on the first monthly invoice.
Assuming we are installing a new line, that process takes 10 business days on average and we can request for the broadband to go live on the same day.
The new router will be configured ready for use and be dispatched in readiness for the service going live on the scheduled date.
Sourcing your phone line rental and broadband service from the same provider will help. Our support team are on hand between 9am-5.30pm to address any issues that you may be experiencing. Please dial 01403 620600, followed by Option 1 to reach our Technical Support team.
A process will then be followed to determine the nature of the fault, a ticket number will be provided which will remain open until the fault is resolved.
There are SLA’s (Service Level Agreements) in place with the network providers and these will be followed to ensure a swift resolution to normal service.
We are extremely proud of the feedback from our customers:
We are a small firm of financial advisers and were becoming increasingly frustrated by our overcomplicated and dated phone system! Ewen, was extremely knowledgeable and proposed a simple to use, cost effective yet extremely comprehensive phone system that we can tap into as and when like whether that be from home or anywhere else in the world! The new phone app allows us to login to the system from our mobile which then acts as if you are using the handset sitting in the office! We also find the voicemail system very efficient as every voicemail is emailed to you which allows you to listen to your voicemail’s from anywhere you want as before we had to be physically sitting in the office!
Director, Financial Advisors
Keytech Networks have been helping us with our telecoms and broadband systems for the last twelve months and have been a real pleasure to work with. They are excellent at dealing with any issues we have faced and have always been quick to respond to our queries and proactive in their own communications. Ewen is an excellent account manager and helped us set up our systems with the minimum of fuss or hassle. I can highly recommend Keytech.
Managing Director, Executive Search Consultancy
The service from Keytech Networks is fast, efficient and friendly. They are always quick to respond to queries and resolve issues.
Office Manager, Mortgage Advisors
Ewen and his team have been highly professional from the very beginning. Ewen really took the time to understand our business and the need for flexible call flows. The real value that Keytech Networks offer though is ongoing customer service. They have been very patient and accommodating in training us to use the software and are always available to help us.
Managing Director, RICS Surveying Services
We have received an excellent and very personal service plus great support from Keytech Networks, which is over and above anything we have experienced before. They don’t just talk the talk- they walk the walk.
Service Co-Ordinator, Mediation Services