Due to the timescales we were working with, we had to adopt a two-stage process to ensure the client could move into the new premises on time. The client ordered a 100MB leased line service but with a 60-90 day SLA to get the service installed meant we had to install an FTTC connection to get them up and running in the interim. The FTTC ensured the move in date was achievable and now acts as a failover to the Leased Line service which was actually installed inside 40 days which is well ahead of the industry standard 60-90 business days.
Impact Specialist Finance is an established local business operating in the financial services sector and due to recent expansion including that of their tech focused sister company they needed to move to a new premises to support the increased staff numbers. As a business, they have been trading for nearly 30 years and have a fantastic reputation in the local area for their traditional offering but having seen an opportunity in the market to create their own cloud platform, business has seen a significant boost.
The superfast, uncontended Leased Line was needed to underpin their internal IT services and hosting of the cloud platform inhouse. A 100MB service meant guaranteed upload and download speeds all backed up with a 6-hour SLA fix timeframe should the circuit ever develop a fault.
“As a mortgage broker helping customers across the UK, as well as having a separate business supplying cloud technology solution to thousands in the mortgage sector having fast and reliable internet connections for the whole team is vital to the business.
In 2020, this has never been truer and the service that Keytech Networks has supplied could not have been delivered at a more important time for our customers and has enabled us to grow our business and have capacity to expand further over the coming months and years.”
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